Comprehensive Warranty Program
You want a new home, but you also want your builder committed to quality, value and integrity. We provide that with our 2 tiered comprehensive warranty program. Move into your new home with peace of mind knowing that it is covered by a limited two-year warranty on systems, and a limited 10-year warranty on the structural integrity of the home. Please submit your request by filling out our online form below.
Warranty Details
| 10 Years | 2-10 | Covers the structural integrity of the home |
| 2 Years | 2-10 | Covers the workability, plumbing, electrical, HVAC, and other mechanical systems |
Emergency Contacts
Electrical |
Plumbing | HVAC | Pest Control | Appliances |
| Wade 770-428-0388 | Clearwater 678-580-8871 | RGP 770-439-7555 | Massey 678-363-0002 | 844-726-4253 |
How to submit a warranty request
Step-by-step instructions
This quick video below will give you step-by-step instructions on how to submit a warranty request from start to finish.
How to submit a warranty request
Home Buyers Warranty
Did you know that one in four homes will suffer some form of structural distress, costing on average $42,500? Knowing this, it's important for home buyers and home builders to protect themselves with a structural warranty.
With the purchase of your new home, you'll receive a copy of the structural home warranty contract that explains what is covered as well as a maintenance booklet to give you tips on how to care for your home. In addition, the warranty is fully-transferable, which increases the resale value of your home.
WHAT'S COVERED?*
- 10 full years of structural defect coverage for load-bearing components
- 2 full years of systems surety coverage against defects in wiring, piping, and duct work in electrical, plumbing, heating, cooling, ventilating, and mechanical systems
- 1 full year of surety coverage against defects in workmanship and materials
Buying Decision Simplified
Buying a new home is one of the largest investments you will ever make, which is why it's important to ensure your home comes with protection. As a 2-10 Home Buyers Warranty® (2-10 HBW) builder member, Artisan Built Communities provides every home we build with 10 full years of structural home warranty protection from the nation's leading home warranty company.
What does being a 2-10 HBW member mean for your home?
2-10 HBW only accepts the best builders into their program. To become a member, we went through an extensive screening process that measures our building practices against strict underwriting guidelines to ensure we maintain a high quality product in addition to a careful inspection of our workmanship.
